- Nancy P.
Just a quick note to thank you for the great service that your moving team provided to me with our recent move. The guys were courteous and efficient. Overall, excellent! I have worked with many moving companies due to relocating with JCPenney, but this team was far and away the best!
Keep up the good work!
- Jack S.
I wanted to take this opportunity to commend your company and especially the 5 men that performed my move. I know other people that have hired movers and all had some disappointments from their move. I, on the other hand, experienced a very positive move. Your men were extremely careful of my old house as well as my new house. I could not find a single dent or ding at my old house, my new house or on my furniture. Those men were really careful and respectful of everything they came in contact with. In today’s world, people that care about their job and their one-time customers I believe is a rarity, and therefore these men are a real asset to your company. Please share my comments with them and if you ever need a reference, don’t hesitate to ask.
Once again, thank you for a job well done! Very well done indeed!
- John D.
Joe – Just to let you know we were thoroughly pleased by all services provided in move and absolutely impressed by effective teamwork on display. Happy to serve as reference for future business. Thanks. Regards.
- Michael S.
From: Mckinny, TX Lorain, OH
Some things missing, locked tool box opened, furniture damaged. Moving truck over filled,they had to use binder straps to squeeeeeze in some items, resulting in more damage!
- Patty R.
From: Chardon, OH To: Spring HIll, TN
Shaw and his crew we’re awesome
- Laura S.
From: Chargrin Falls, OH To: Franklin, IN
I have moved with Stevens multiple times and would highly recommend this company. They are responsive, reliable, and reasonably priced (I’ve had to obtain multiple moving quotes, and they have always been the lowest).
- Diana G.
From: Warren, OH To: Galveston, TX
All the guys that work so hard in Ohio went out of there way to insure my thing were pack and taken care of. What a great group they were. The Man and his son that deliver my things were the worst. They had no respect for anything. My boxes were torn and squash. They dragged my thing across the floor. They couldn’t get the legs back on my couch one leg was bent in and scratch my floor. All I wanted for them to stop and get out of my house. Very unhappy !!!!!!!!!!!!!!!
- John I.
From: Bedford Heights, OH To: Ponte Vedre, FL
Belongings were delivered uncrated, unwrapped and dirty. Furniture was beat up. 3 boxes are missing. I sent a in a claim. Driver seemed deceptive in hiding extreme damage. Got foot mud on the new carpeting. We had to put down the plastic runners ourselves. They used day laborers.
- Olivier K.
From: Northfield, OH To: Bentonville, AR
You all did a great job. Thank you! 4.
- Jim N.
From: Chargrin Falls, OH To: The Villages, FL
Exceeded expectations in all aspects from driver to his workers.
- Kay S.
From: Avon Lake, OH To: Kalispell, MT
I was pleased with the communication I received with Stevens as my moved progressed. I felt all of the people involved in my move were competent and professional. I was apprehensive in advance as all of my moves in the past had been corporate sponsored (about 10) but it all went smoothly.
- Charlette S.
From: Blue Bell, PA Cleveland, OH
Left a table in my basement and there must be a bag or 2 of stuff missing. We haven’t been able to submit broken or missing things. The desk was completely ruined…..kitchen/dining table not put on van. Nothing has been done since these items were reported….must fill out the forms and then submitted. I’ve been ill,my son has been ill for two weeks. We have pictures and the broken furniture.
- Barry M.
From: Canton, MI To: Chargrin Falls, OH
As stressful as moving is, Mike and Chad did a excellent job keeping our confidence and assurance that they will do the best possible job to protect our household goods. And they did. There was just a couple items that were damaged including a TV but nothing that can’t be replaced. They did make the move much less stressful for us. As for Katie Book she was very proactive and even stopped over on move day to see how things were going. Thank you Stevens for for executing our move in a professional and caring manner.
- Pat & Marion L.
From: Cleveland, OH To: Palm Harbor, FL
Steve and his crew were the best. On the pack-up in Ohio they took extra care with every item even our older press board computer desk and 2 bookcases. They both arrived with little or no damage as I am told they are often a total loss. Ashley carefully wrapped every single piece of furniture and all boxes had tag numbers as well as each item. Outstanding job of itemization.
- Ruth A.
From: Galesburg, IL To: Akron, OH
The administrative staff was extremely attentive, responsive and helpful. The driver was excellent and should be applauded for his professionalism. By and large, the crew members were courteous, respectful, and hardworking. The majority of the time, they placed items where we asked, and nearly always packed the rooms without serious damage. The van crew was outstanding and the temps were good.
- Sara C.
From: Stow, OH To: San Marcos, TX
Everyone involved was very professional and courteous; cost reasonable; very efficient and accommodating.
- Ralph B.
From: Medina, OH To: Deltona, FL
Physical part movers on both ends very good. Everything quoted to me prior to move was true. 4.5
- Daniel G.
From: Cleveland, OH To: Pittsburgh, PA
Very good experience. The movers were very professional.
- Derek S.
From: Solon, OH To: Macon, GA
Very pleased with the entire process. Kevin was very helpful as a coordinator and Jeremy was extremely pleasant during the pickup and dropoff.
- Lewis & Shirlontae
M. Cleveland, OH To: Brandon, FL
Our entire experience was excellent from Joe doing the quote, to loading and unloading. We were very happy with our service and so grateful.
- Larry V.
Cortland, OH To: Goodyear, AZ
The team at Stevens is fantastic! Special kudos to Sunny, she is always a joy to work with…very professional and helpful. The driver team (husband & wife) Tom were true professionals. They did a wonderful job packing and delivering my contents to Phoenix. Stevens will always be my choice company for a cross country move.
- Paul B.
Beachwood, OH To: Tucson, AZ
Great service and handling. All of our things arrived on schedule with no damage or breakage. They were great to deal with from start to finish.
- Linda Z.
From: Barberton, OH To: Huntersville, NC
The guys in the crew and their leader were so careful, there wasn’t a scratch on the walls or furniture during the move out or the move in. Very professional and well-mannered men!
- Dawn R.
From: Mayfield Village, OH To: Peoria, AZ
They were so nice and professional!
- James P.
From: Solon, OH To: Fort Myers, FL
Smooth process from start to finish. Most of our items went into storage so I have no idea if there has been any damage during loading or transfer. Could have used more floor protection while loading our goods…especially since it was winter.
- Laura H
Streetsboro, OH To: Mountain View, MO
The movers (Juan and Ricky) were great; you could tell that they had worked together often; very efficient and polite.
- Jeffrey L.
From: Hudson, OH To: Bemus Pointe, NY
Very flexible. Very helpful. Very efficient. Very reassuring at a stressful time.
- Mary & Peter C.
From: Aurora, OH To: Terrace Park, OH
My crew, (Shaw, Leon, Jeff, Sam and some whose names I can’t remember) made our move as painless as possible…almost enjoyable! I didn’t have to worry about a thing. Thank you!
- Susan S.
From: Wooster, OH To: Hopkinsville, KY
This was the first time I used a professional moving service, and I was very satisfied with Steven Van Lines. The employees who moved our household belongings were courteous, professional, punctual and worked quickly. They took great care in packaging and moving our belongings; nothing was damaged or broken. I was also impressed by how much care they took upon arrival, both at origin and destination, to protect the walls and floors from getting dirty or damaged. Thank you for a job well done!
- Ashley S.
From: Chargrin Falls, OH To: Prospect, KY
Shaw & crew were friendly, professional & hardworking. Stuck to the time frame promised & took great care of our possessions. Highly recommend!